SIZA Complaints and Grievance Process

A complaints and grievance process for everyone in the value chain.

SIZA will respect the anonymity of all complaints lodged through this process. Please note that Audit Disputes must be logged directly on the MySIZA platform on the Audit page and not through this form. Required fields are marked with a *

Complainant Details (Your Details)
Name of Complainant:*

What is the relationship between the Complainant submitting the complaint and the workers or business affected?*

Town/Area where the Complainant is located:

Complainant Phone Number:*

Complainant Email Address:*

Gender of Complainant:

Details of Site where Complaint Originated
Business name of SIZA member implicated in the alleged violation:*

Name of Owner on Site:*

Name of Manager on Site:*

Site Physical Address:

Town/Area where the Site is located:*

Site Phone Number:

Site Email Address:

Please provide a detailed description of the complaint*

Have other remedies been taken to address the problem i.e. grievance procedures, referral to the CCMA, charges being laid against the alleged perpetrator, etc.:

If yes to the above, what has been the outcome of this action?

Has a union taken up the issue or have you referred the issue to a lawyer or legal representation? Please describe:

Have you referred the issue to any other organisations/standards/buyers/media? Please list:

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SIZA Complaints and Grievance Process

A Voice For all programme

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